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    "We provide measurable improvements in the productivity of your people"

    Salmat Learning & Development Solutions assist organisations with the design and delivery of blended learning solutions that improve the performance, capability and development of their people at a more effective cost than traditional approaches.

    Why Salmat?  View Our Showcase

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    Quality Conversations is a fully animated, interactive and immersive learner experience that revolutionises the way in which contact centre agent training is delivered.

    Combining entertainment with education, Quality Conversations heightens learner engagement and information retention ensuring the conversational skills learnt throughout the program can be applied quickly and effectively in the workplace.

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    Skills Optimiser is an advanced learning management and people capability development system that assists organisations with the efficient and effective management of the learning and development of their people.

    Extending on the functionality you would expect in a world class Learning Management System, Skills Optimiser provides a framework to optimise individual performance with a best practice approach to skill and competency analysis, development and management. 

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    Salmat provide highly effective nationally accredited programs that drive improvements in the performance of the participants. As the leading provider of best practice customer service, management and sales blended training and development solutions to front line staff we offer accredited programs in BSB40807 Certificate IV in Frontline Management, BSB30207 Certificate III in Customer Contact, BSB40307 Certificate IV in Customer Contact and SIR30207 Certificate III in Retail.

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    As the leading provider of outsourced contact centres in Australia we offer a unique and highly effective Program of people, programs, technology and systems that drive improvements in the performance of call centre staff at a lower cost (through accessing accredited funding).

    These Programs deliver a high performing contact centre that get more of the ‘right’ people into your business; reduce the time it takes for them to become high performers; maintains that high performance; and develops the ‘right’ people for advancement into leadership positions.

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    Latest News

    Salmat's New HTML5 eLearning Framework

    Salmat Learning - Mar 28, 2012

    Our new HTML5 eLearning framework, lovingly called HCore, is the product of years of knowledge and development in the e-Learning space and a clear need to make the move away from Adobe Flash.

    Consider this - one build and the ability to deploy to multiple devices such as PC, Mac, Android...

    Read more

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    Off the Shelf

    Accredited Training

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    While obtaining nationally Accredited Qualifications for your staff, find out how Government training incentives can assist with the cost of training. Call now to speak to a specialist today.

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